Today we're happy to announce the availability of Ring.io's new Power Dialer. This nifty feature helps sales reps that do a lot of prospecting by streamlining the process of making calls from a list.Read More >
The traditional image of the small business isn’t accurate because it’s one-sided. Yes, many SMBs are mom and pop operations that will stay that way, or they serve their town, employ 50 people and will only grow if the town does. But SMBs also employ 4 in every 10 tech workers. And they’re increasingly aware that tech is important to their business, even if they’re not in a tech space themselves. Growth-oriented SMBs hungry for the tools to succeed are a fantastic opportunity for tech companies.Read More >
As I was preparing to bring on a new associate, I was trying to think of the best advice I could give him to get off to a fast start. I wanted to provide him with a “magic bullet” that would instantly hook every prospect he speaks with. Despite my best efforts a “magic bullet” doesn’t quite exist, but what does exist are the core principles I strive everyday to perfect. Throughout my relatively short career I have been lucky enough to have mentors guide me through the constantly evolving business landscape. I have put together the best pieces of advice they have ever given me into four core segments: simplicity, understanding, education, and listening. Depending on your product/business these may not perfectly align, but hopefully they provide an interesting perspective.Read More >
For most of my career before I took a management role at salesforce.com, I was measuring the success of our inbound marketing efforts by the number of Leads that converted into Opportunities in salesforce. We called these Sales Qualified Leads (SQL's).Read More >
The CRM is the data warehouse where every customer touchpoint should be stored and key insights about your customers and potential customers should be kept. When done properly this data can be analyzed to increase customer happiness and can serve as the fuel for Sales and Marketing teams to accelerate growth.Read More >
Download our free guide to learn the 10 critical factors that every IT leader needs to ensure optimal VoIP quality.
Learn how to:Read More >
If you have salespeople directly reporting to you or if you are in a training capacity, the most important part of your job is coaching and developing the skills of your people. This is a proactive investment of your time to improve your team’s performance in the future. Coaching today produces better results tomorrow.
Consistently coaching produces consistently better results and creates those wonderful charts that go up and to the right. So how do you actually coach on calls?