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6 Things You Need to Zero In On When You're Selling to Small Businesses

By Michael Heyman | 9/14/16 9:00 PM

Small businesses (SMBs) can represent an amazing opportunity for sales orgs.

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Selling to SMBs vs. Enterprise: 3 Key Differences

By Michael Heyman | 8/30/16 3:51 PM

The traditional image of the small business isn’t accurate because it’s one-sided. Yes, many SMBs are mom and pop operations that will stay that way, or they serve their town, employ 50 people and will only grow if the town does. But SMBs also employ 4 in every 10 tech workers. And they’re increasingly aware that tech is important to their business, even if they’re not in a tech space themselves. Growth-oriented SMBs hungry for the tools to succeed are a fantastic opportunity for tech companies.

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What You Should Know Before You Decide on a VoIP Phone System

By Michael Heyman | 8/23/16 1:00 PM
Voice over Internet Protocol (VoIP) is most business’ phone system of choice. VoIP phone systems can save businesses hardware and infrastructure costs, and accelerate business processes, especially sales.
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4 Sales Lessons From My Mentors

By Michael Heyman | 8/3/16 2:26 PM

As I was preparing to bring on a new associate, I was trying to think of the best advice I could give him to get off to a fast start. I wanted to provide him with a “magic bullet” that would instantly hook every prospect he speaks with. Despite my best efforts a “magic bullet” doesn’t quite exist, but what does exist are the core principles I strive everyday to perfect. Throughout my relatively short career I have been lucky enough to have mentors guide me through the constantly evolving business landscape. I have put together the best pieces of advice they have ever given me into four core segments: simplicity, understanding, education, and listening. Depending on your product/business these may not perfectly align, but hopefully they provide an interesting perspective.

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How To Build A Successful Sales Team (Video Interview)

By Osman Sheikh | 5/16/16 3:36 PM

Our Chief Revenue Officer, Brian Zang, recently sat down with Umar Hameed of No Fear Selling for a live interview on building successful sales teams. This 30 minute interview is packed with actionable insights on hiring and managing sales teams. 

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Sales Qualified Leads: 3 reasons why salesforce.com calculates them with opportunity stages

By Charlie Locke | 5/4/16 3:47 PM

For most of my career before I took a management role at salesforce.com, I was measuring the success of our inbound marketing efforts by the number of Leads that converted into Opportunities in salesforce. We called these Sales Qualified Leads (SQL's).

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What Salespeople Really Want From CRM

By Osman Sheikh | 4/28/16 5:06 PM

The CRM is the data warehouse where every customer touchpoint should be stored and key insights about your customers and potential customers should be kept.  When done properly this data can be analyzed to increase customer happiness and can serve as the fuel for Sales and Marketing teams to accelerate growth.  

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[New eBook] 10 Critical Factors To Improve Your VoIp Network

By Brian Zang | 4/27/16 6:09 PM

Download our free guide to learn the 10 critical factors that every IT leader needs to ensure optimal VoIP quality. 

Learn how to:

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Sales Call Coaching Strategies to Crush Your Numbers

By Brian Zang | 4/15/16 11:55 AM

If you have salespeople directly reporting to you or if you are in a training capacity, the most important part of your job is coaching and developing the skills of your people.  This is a proactive investment of your time to improve your team’s performance in the future. Coaching today produces better results tomorrow.  

Consistently coaching produces consistently better results and creates those wonderful charts that go up and to the right.  So how do you actually coach on calls?  

Coaching via Live Calls

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5 Steps To Generating More Leads From Your Content

By Osman Sheikh | 4/11/16 10:13 AM

Content marketing is easy right? You write a basic blog post, hit publish, share it on social media and your email list, and then just watch the leads roll in. Unfortunately, that's rarely how it works. This strategy might generate a few leads at first, but eventually your lead generation efforts will flat line. With so much content being created everyday, you need to create a content strategy that stands out above the rest if you really want to ramp up your lead generation efforts.

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