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A/B test your voicemail drops

By Pawan Vohra | 6/7/18 3:11 PM

 With a large percentage of outbound calls resulting in voicemails being left, it is critical to measure the effectiveness and to improve the response rate of voicemails that are being left.

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New Power Dialer for Salesforce and Zoho

By Sam Aparicio | 5/3/18 5:14 PM

Today we're happy to announce the availability of Ring.io's new Power Dialer. This nifty feature helps sales reps that do a lot of prospecting by streamlining the process of making calls from a list.

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6 Things You Need to Zero In On When You're Selling to Small Businesses

By Michael Heyman | 9/14/16 9:00 PM

Small businesses (SMBs) can represent an amazing opportunity for sales orgs.

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Selling to SMBs vs. Enterprise: 3 Key Differences

By Michael Heyman | 8/30/16 3:51 PM

The traditional image of the small business isn’t accurate because it’s one-sided. Yes, many SMBs are mom and pop operations that will stay that way, or they serve their town, employ 50 people and will only grow if the town does. But SMBs also employ 4 in every 10 tech workers. And they’re increasingly aware that tech is important to their business, even if they’re not in a tech space themselves. Growth-oriented SMBs hungry for the tools to succeed are a fantastic opportunity for tech companies.

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What You Should Know Before You Decide on a VoIP Phone System

By Michael Heyman | 8/23/16 1:00 PM
Voice over Internet Protocol (VoIP) is most business’ phone system of choice. VoIP phone systems can save businesses hardware and infrastructure costs, and accelerate business processes, especially sales.
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4 Sales Lessons From My Mentors

By Michael Heyman | 8/3/16 2:26 PM

As I was preparing to bring on a new associate, I was trying to think of the best advice I could give him to get off to a fast start. I wanted to provide him with a “magic bullet” that would instantly hook every prospect he speaks with. Despite my best efforts a “magic bullet” doesn’t quite exist, but what does exist are the core principles I strive everyday to perfect. Throughout my relatively short career I have been lucky enough to have mentors guide me through the constantly evolving business landscape. I have put together the best pieces of advice they have ever given me into four core segments: simplicity, understanding, education, and listening. Depending on your product/business these may not perfectly align, but hopefully they provide an interesting perspective.

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How To Build A Successful Sales Team (Video Interview)

By Osman Sheikh | 5/16/16 3:36 PM

Our Chief Revenue Officer, Brian Zang, recently sat down with Umar Hameed of No Fear Selling for a live interview on building successful sales teams. This 30 minute interview is packed with actionable insights on hiring and managing sales teams. 

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Sales Qualified Leads: 3 reasons why salesforce.com calculates them with opportunity stages

By Charlie Locke | 5/4/16 3:47 PM

For most of my career before I took a management role at salesforce.com, I was measuring the success of our inbound marketing efforts by the number of Leads that converted into Opportunities in salesforce. We called these Sales Qualified Leads (SQL's).

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What Salespeople Really Want From CRM

By Osman Sheikh | 4/28/16 5:06 PM

The CRM is the data warehouse where every customer touchpoint should be stored and key insights about your customers and potential customers should be kept.  When done properly this data can be analyzed to increase customer happiness and can serve as the fuel for Sales and Marketing teams to accelerate growth.  

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