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What Sales Managers Need to Know About CTI

By Osman Sheikh | 9/21/15 1:32 PM

What are the most important tools your reps have for growing skills and closing deals? If your team is like most, then your CRM and telephony system will be near the top of the list. Integrating CRM and telephony is one of the best ways to improve performance, and the process is simpler than you might think. Read on to learn more about CTI (Computer Telephony Integration), and what it can do for your business.

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5 Tactics for Getting More Leads at Dreamforce

By Osman Sheikh | 9/14/15 9:00 PM

Dreamforce is huge, and attending is a big opportunity for anyone in the world of sales. Where else can you find so many industry leaders in one place, ready to share their knowledge about the present and future of sales? It's also a great networking opportunity, with a chance to gain valuable new relationships across the sales spectrum.

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4 Reasons Your Sales Prospecting Program Is Not Working

By Osman Sheikh | 8/24/15 9:00 PM

There's no getting around the fact that sales prospecting is challenging. By nature, prospecting means you're going to miss more often than you're going to hit. The good news is that it only takes a few big hits to make to make all of the effort worthwhile. Even a relatively small bump in prospecting success can have a big impact on your bottom line. So, how can you improve your sales prospecting to generate better, more consistent results? Start with a look at our four reasons that your sales prospecting isn't working, and what you can do to address them.

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5 Benefits of CRM Telephony

By Osman Sheikh | 8/19/15 9:00 PM

Integrating your CRM and telephony is an easy way to increase efficiency. It also provides your reps with some valuable tools to improve call performance – both in the moment, and over the long term. As a team leader, tight CRM/telephony integration makes it easy to save and access the call recordings that are so vital to sales coaching. Those are just a few of the perks that make our list of five benefits that you should expect from adopting CRM integrated telephony.

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4 Signs You're Selling to the Wrong Market

By Osman Sheikh | 8/17/15 4:28 PM

Honing in on the right targets requires patience, and a willingness to think critically. It's also a constant process. As your business evolves and grows, your ideal targets might change, too. There will always be opportunities to add new targets to your list, and to “trim the fat” by removing targets who aren't providing the necessary return on your investment of time and resources.

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4 Tips for Faster Sales Onboarding

By Osman Sheikh | 8/12/15 9:00 PM

Onboarding new reps is a big task, and optimizing your process is a great way to get your new people off to a running start.

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3 Ways to Revive Dead Sales Leads

By Osman Sheikh | 8/10/15 9:00 PM

Is a dead lead really dead? It takes a lot of effort to locate, engage, and nourish leads, so there's no reason to call a lead dead until you're absolutely sure.

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5 Tips for a Well Managed Sales Pipeline in Salesforce

By Osman Sheikh | 8/5/15 9:00 PM

It should come as no surprise that Salesforce is one of the most popular CRM options in sales rooms across the world. It's reliable, customizable, and built for the needs of the modern sales manager.

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How to Motivate Your Sales Team with Data

By Osman Sheikh | 7/29/15 9:29 PM

Your reps have access to tons of data. No matter which sales skills a rep wishes to grow, there's a metric that will help them plot the correct path to improvement.

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4 Calling Concepts Every Sales Manager Should Know

By Osman Sheikh | 7/27/15 3:52 PM

When working to build up the calling skills of your reps, robust, reliable feedback is vital.

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