The CRM is the data warehouse where every customer touchpoint should be stored and key insights about your customers and potential customers should be kept. When done properly this data can be analyzed to increase customer happiness and can serve as the fuel for Sales and Marketing teams to accelerate growth.Read More >
1. Email Tracking & Automation
Email tracking will let you know when prospects open your email and how they interact with the email. What links are your prospects clicking? Are they opening emails on mobile or in the office? All of this information can be found by tracking your sales emails. Email tracking and automation tools like ToutApp also give you data on how effective your emails and email templates are, log emails as Salesforce acitvities, and schedule follow up emails.Read More >
Integrating your CRM and telephony is an easy way to increase efficiency. It also provides your reps with some valuable tools to improve call performance – both in the moment, and over the long term. As a team leader, tight CRM/telephony integration makes it easy to save and access the call recordings that are so vital to sales coaching. Those are just a few of the perks that make our list of five benefits that you should expect from adopting CRM integrated telephony.Read More >
One of the big trends in sales productivity is that data is becoming more accessible.
It's easier than ever to collect data from disparate sources, pull it together, and make data-driven decisions throughout your sales organization. So it probably comes as no surprise that our five major trends driving sale productivity increases are heavy on collecting data, and putting it to good use.Read More >
Momentum turns your new tab into a daily dose of inspiration, motivation, and productivity. Everyday, your new tab screen changes to a new background of a beautiful, exotic place. There's also a new motivational quote everyday. The best part of Momentum is the daily to do list. You can add 1 main task for each day, and put other tasks in the to do list in the right hand corner. With Momentum, you are reminded of the tasks you need to complete whenever you open a new tab.Read More >
Building a prospecting program is hard work, and it can easily chew up many wasted hours if you put inefficient processes in place.
The same holds for managing relationships. You need the right phone and email cadence to keep prospects engaged without overloading them.
By choosing the right tools for the job, you'll maximize productivity, minimize wasted time, and never lose track of a prospect's position in your funnel.Here are some popular tools to get you started.
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Remember the boiler room?
For those of you who don't, the boiler room was a room filled with inside sales people of dubious character selling investments of even more dubious value.
While that's a bit of an exaggeration, many of us still have the impression of sales teams working in large call centers as the way inside sales are typically done.
With the advent of cloud-based sales technololgy, it's just as likely today that an inside sales team will be composed of individual sales reps working remotely from their homes or distributed office space.
The concept of a remote sales team has its pros and cons.
On the pro side, companies aren't constrained by geography in hiring - they can hire the best people for the job regardless of location. They don't have to invest in office space and other overhead to support a local sales team. Sales reps like it too. They can balance their professional and personal lives and make good money doing it.Read More >
How much time do your sales reps spend working on tasks other than selling? Sales productivity has become its own industry, with a legion of technological tools promising to boost the efficiency of your team. When those tools aren't used effectively, however, productivity suffers.
According to the 2014 State of Sales Productivity Report from Docurated, sales reps spend just 32 percent of their time selling. The rest goes to administrative tasks like inputting CRM data and tracking down content to include in presentations. That's a lot of wasted time, and it's completely unnecessary. With a focused, comprehensive plan for sales productivity, you can dramatically improve the efficiency and performance of your sales team.